More than 30 days or more prior to excursion date - 100% refund
Cancellations within 21 days (forfeiture all funds paid)
No shows – no refund
Changes to your reservation or cancellations can be requested via email or by calling us at (250)493-7385.
CHARGES TO YOUR CARD
Your credit card will be charged as soon as your experience can be confirmed - this is normally immediately upon checkout.
CREDIT CARD SAFETY
We want you to feel safe when making a secure reservation online. For this reason we use Secure Socket Layer (SSL) technology to encrypt your credit card and other sensitive information when you make reservations for our lessons. The process of encryption prevents unauthorized individuals from viewing your information as it is securely transmitted over the internet. Once received, your credit card information is not transmitted over the internet again.